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HR MANAGER/GENERALIST

Hybrid working, three days in the office and two days home/visiting on the road employees.
Up to £50K (Dependant on Experience)

Posted:

19 March 2025

Company Description

We are a leading mechanical contractor within the commercial sector, with over 40 years’ experience of delivering excellence in our chosen field. Based in Shepperton, working with 38 mobile engineers and 45 office-based colleagues we have ambitious, yet achievable plans for growth. We are a company that will provide tremendous opportunities for anyone with a strong work ethic and delivers excellent levels of performance.


Purpose of the Role

As our Human Resources Manager, you will oversee all aspects of HR management within the organisation.Working closely with colleagues across the whole business, you will support its growth and development by supporting a positive workplace culture and fostering good people relations. You will be the first point of contact for HR queries and advice, ensuring adherence to HR policies and procedures. As this is a stand-alone role, you will be running the day-to-day HR activities ensuring operational effectiveness, managing recruitment and onboarding processes, and ensuring compliance with relevant employment laws. You will contribute to the implementation of new practices to support the company in scaling effectively and efficiently as Accent enters an exciting phase of expansion.


Key Responsibilities
  • Recruitment and Talent Acquisition: Attract, recruit, and retain top talent by managing the end-to-end recruitment process. This will include writing job descriptions, agency engagement and advertising, organising and attending interviews, and coordinating with hiring managers.

  • Employee Onboarding: Facilitate the onboarding process for new employees, ensuring completion of necessary paperwork, providing orientation and training, and helping new starters to integrate into the company culture.

  • HR Policies and Procedures: Develop and implement HR policies and procedures to drive performance and mitigate disputes while ensuring compliance with relevant employment laws and regulations. Continuously monitor and review policies and processes and implement changes where necessary.

  • Employee Relations: Provide guidance on a wide range of employee-related matters, such as dispute resolution, disciplinaries, grievances, and absence management with a focus on fostering a positive and inclusive work environment. Build and maintain positive employee relations, creating a harmonious workplace by addressing concerns, mediating conflicts, and promoting effective communication across the organisation.

  • Learning & Development: Implement Training and Development policy. Help to identify training needs, fostering a culture of continuous learning. Keep up to date records of all training needs and manage the implementation thereof.

  • Reward and Recognition: Work with appropriate parties on reward strategy. Provide first line advice on current and existing benefits for employees and managers.

  • Employee Engagement: Nurture a positive and fulfilling working environment where employees are invested in their roles and committed to the success of the company.

  • Performance Management: Provide support and guidance to managers and employees on HR-related issues, including setting performance goals, reviews and feedback to employees. performance improvement plans and disciplinary actions.

  • HR Administration: Oversee various administrative tasks, including maintaining employee records, managing HR databases and systems, and preparing HR reports. They may also handle tasks such as employee terminations, exit interviews, and offboarding processes.


This job description is not exhaustive and will be subject to periodic review. The job description may be amended to meet the changing needs of the business.


Person Specification

 

Essential

Desirable

Education and Qualifications

5 GCSEs or equivalent.

Level 5 CIPD HRM Qualification or equivalent

Level 7 CIPD Qualification in HRM

Experience

  • Strong working knowledge of UK employment laws, regulations and HR best practice.

  • Experience of developing and managing HR initiatives, training plans, staff policies and handbooks.

  • Experience of individual performance management and effective dispute resolution.

  • Ability to produce and analyse statistical data and compile into reports

  • Experience in developing and supporting line managers through change

  • Proven leadership capabilities including coaching and mentoring skills with the ability to develop and support managers.

Experience of working in a mechanical services setting.

Skills

  • Ability to work independently, under pressure, and meeting deadlines in a pressured environment.

  • Able to apply legislation and good practice effectively to practical situations

  • Able to think analytically and work logically

  • Proficient in IT including HR systems, databases and Microsoft Office

  • Good time management/organisational skills.

  • Excellent listening, negotiation and presentation skills

  • Exceptional interpersonal skills

  • People oriented and results driven.

 

Essential Personal Qualities

  • Able to build strong and collaborative relationships across the whole business.

  • Ability to maintain confidentiality, handle sensitive information, and act with discretion and diplomacy.

  • Able to communicate sensitively to wide range of audiences

  • Self-motivated and able to work under own autonomy or as part of a team.

  • Open and honest approach with a positive, flexible and enthusiastic attitude

  • Ability to work in a standalone HR role.

 

Job details

Job title: HR Manager/Generalist

Report to: Executive Support Manager    

Leave entitlement: 25 days a year

Permanent: Full-time; 37.5 hours per week










Support & Emergency Call Outs

We provide a 24 hour call-out service, 365 days a year, for any system failure. During office hours, you should call our regular daytime number:

0300 3435707

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EMERGENCY CALL OUTS
Out of office hours

0845 521 9052

Head Office: Unit 17  |  Shepperton Business Park  |  Govett Ave  |  Shepperton  |  Middlesex  |  TW17 8BA

Regional Office - South West & Midlands: Unit 13  |  Warmley Business Park  |  Crown Way  |  Warmley  |  Bristol  |  BS30 8FR

Regional Office - North: First Floor  |  Swan Buildings  |  20 Swan Street  |  Manchester  |  M4 5JW

Tel: 0300 3435707        Email: info@accent.ac

 

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